No Pass No Pay Guarantee
We are so confident that you will pass any corresponding exam by using Lambers products, that if you fail the test we will refund your purchase!
To qualify for a refund you must:
- Be the registered purchaser
- Fail the corresponding exam twice (no time limit)
- Contact our Customer Service Department via email at support@lambers.com to claim this guarantee. Please provide the email address registered with our training site at https://training.lambers.com, along with copies of failing exam notices for both failed attempts.
This guarantee applies only to products purchased directly from Lambers.
Refunds of this type must be sent to Lambers no later than 30 days after receiving second failed notice from official test vendor.
(Note that corporate membership, corporate licenses and reseller inventory are not eligible for the above Guarantee.)
Product Updates
All Lambers Test Prep products automatically update themselves when they are opened.
All Lambers Video Courseware are updated free for up to three years after purchase.
Flash Cards are not eligible for free updates.
Return Policy
If a product has not been activated, Lambers will give a refund up to 30 days from the date of purchase. If a product has been activated, Lambers will give a refund up to 5 business days from the date of activation.