Effective Listening Styles for CPAs
SKU: 09-044-01-CPE
Credit Hours: 2
Level: Intermediate
CPE Category: Management Services
Requires Prerequisites or Advanced Preparation: No
Delivery Method: Online Group/Internet based
Instructor: Andrew Clark, EA.
Course Description:
Effective Listening Styles for CPAs is a webinar that will define different listening styles and skills that can be used by practice owners and practitioners to improve practice communications with office staff members and their clients.
At the end of this webinar series, students will be able to:
- List the four listening styles available to practitioners
- Identify the characteristics for conventional listening
- Recognize the characteristics for evaluative and reactive listening
- Recognize the characteristics and benefits for explorative listening
- Recognize the steps in the attentive listening cycle