Business Skills     Communications Skills     Negotiation     Developing Effective Negotiation Skills

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Negotiation is not a game where the “winner takes it all” - it’s a relationship-building process where those involved try to understand each other’s needs and think creatively about solutions. Central to this process are effective negotiating skills.
In this course, you’ll learn how to build and maintain trust so you can find common ground with the other party. You’ll hone your negotiation skills by exploring how people with different personality types may react during negotiations. You’ll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you’ll learn how to close a negotiation so that all parties involved are satisfied.

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Objectives

Negotiating the Best Deal Possible recognize examples of ways to increase the level of trust your negotiating counterpart has in you identify your counterpart's negotiating personality recognize strategic approaches to emotions and interests in an negotiation identify tactics for facilitating agreement by offering and modifying options recognize strategies for gaining agreement despite a counterpart's resistance take appropriate action to close a deal use strategies to identify who you're negotiating with and reach an effective agreement