Aspire     Data Visualization Mastery     Business & Leadership for Data Visualization

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Active listening skills are used by professionals in a wide range of occupations to enhance their work. In this course, you'll learn listening skills that can help in the workplace, and techniques for becoming an effective active listener.

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Objectives

Active Listening in the Workplace recognize skills that demonstrate attentive listening identify skills that draw out thoughts and emotions determine if the skills for ensuring accuracy in listening were appropriately applied in a scenario use methods for engaging evasive speakers identify best practices for handling emotion apply active listening best practices to sales and negotiations in a scenario use techniques to actively listen in any situation, even challenging ones reflect on what you've learned