5910 Breckenridge Pkwy Suite B, Tampa, FL. 33610
(800) 272-0707

SkillSoft Explore Course

Business Skills     Communications Skills     Feedback and Criticism     Feedback Essentials

The word “feedback” might make the hair on the back of your neck stand up. Many people think of feedback as a threat. Even positive feedback can seem like an attack. Our egos and self-esteem tell us to shut down and drown it out. But feedback is a necessary part of professional growth and development. With a positive mindset, you can stay calm, take feedback on board, and use it to improve your performance and further your career.


In this course, you will explore how receiving feedback differs from receiving simple praise or criticism. You will learn how listening to genuinely constructive feedback with a positive mindset can influence your reactions and responses. You will also learn how applying feedback can catalyze your professional growth and self-development.



Objectives

Receiving Feedback with an Open Mind

  • discover the key concepts covered in this course
  • identify the positive effects of receiving feedback
  • identify approaches for overcoming resistance to feedback
  • Knowledge Check: Assessing Your Skills in Remaining Open to Feedback
  • recognize techniques for listening constructively to feedback
  • recognize strategies for seeing the positive in negative feedback
  • identify strategies to use feedback for professional development
  • Knowledge Check: Assessing Your Skills in Receiving Feedback
  • reflect on what you've learned