Outlook 2019 features a variety of different ways to improve the ways in which you work. In this 10-video course, learn how to dictate messages, convert e-mail conversations into meeting invitations, and use the rules, Quick Steps, and delegation tools to manage your mailbox. Begin by discovering how to use the Scheduling Assistant to configure a meeting, and then learn how to use Calendar tools to convert conversations into events. Next, explore how to use default Quick Steps, which are tools that can be used to automate actions in Outlook, and then create custom Quick Steps to automate actions. Observe how to use rules to manage the mailbox and automate actions, and then create a custom rule to organize the mailbox. Learn how to activate, edit, and delete rules in Outlook; use the Send/Receive tools to control when and how Outlook sends and receives messages, and set up delegated access to a mailbox in Outlook. Conclude by discovering how to perform actions in another user's mailbox via delegated access in Outlook.