SkillSoft Explore Course – Lambers, Inc.

IT Professional Certifications CompTIA CompTIA A+ CompTIA A+ 220-1002

This 13-video course offers a comprehensive overview of best practices and safety standards: the working rules which keep operators from causing harm to their systems. Documentation best practices, for example, begin with network topologiesâmapping diagrams of distribution of devices and subnetworks, home or officeâwhile sensible password policies exist to offer invaluable protection to users and systems alike. Record all incidents; manage inventory carefully; comply with government regulations and MSDS documentation. Basic safety proceduresâgoggles, air filter masks, weight limitations, toxic waste handlingâare needed to protect users, equipment, and IT staff alike, and must be up-to-date. Change management is critical to continued success; what the world you work in will look like next year is almost impossible to guess, so learn to be ready for anything. Remote access technologies are constantly evolving, and you must keep abreast of changes. A closing exercise allows you to assess your knowledge of just a few: password policies; airborne dust and debris; and government regulatory compliance laws. Course helps prepare for CompTIA A+ certification exam 220-1002.

Asset ID	it_cscoat_10_enus
Course Type	Video Course
Course Category	CompTIA

Objectives
CompTIA A+ 220-1002: Operational Procedures Best Practices create network topology diagrams, incident documentation, regulatory and compliance policies, and acceptable use policies implement password policies use documented business processes to document change management, use a change board, and include a backout plan implement backup and recovery, backup testing, UPSs, and surge protectors, and evaluate cloud storage and local storage of backups implement safety protocols for equipment grounding, toxic waste handling, personal safety, and environmental concerns use MSDS documentation for handling and disposal standardize incident response and the documentation process manage licensing and privacy compliance for regulated data demonstrate proper communication techniques and professionalism demonstrate an understanding of the basics of scripting differentiate between and identify the basics of remote access technologies configure BranchCache demonstrate an understanding of operational procedures

Objectives

CompTIA A+ 220-1002: Operational Procedures Best Practices

create network topology diagrams, incident documentation, regulatory and compliance policies, and acceptable use policies
implement password policies
use documented business processes to document change management, use a change board, and include a backout plan
implement backup and recovery, backup testing, UPSs, and surge protectors, and evaluate cloud storage and local storage of backups
implement safety protocols for equipment grounding, toxic waste handling, personal safety, and environmental concerns
use MSDS documentation for handling and disposal
standardize incident response and the documentation process
manage licensing and privacy compliance for regulated data
demonstrate proper communication techniques and professionalism
demonstrate an understanding of the basics of scripting
differentiate between and identify the basics of remote access technologies
configure BranchCache
demonstrate an understanding of operational procedures