IT Professional Curricula     Operating Systems and Server Technologies Solution Area     Microsoft Skype for Business     Skype for Business 2015

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Understanding a specific technology lends itself to quickly solving related problems. In this course, you'll learn about GUI and command-line troubleshooting tools and when they should be used. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

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Objectives

Skype for Business Troubleshooting start the course explain how troubleshooting methodology can solve problems identify various GUI and command-line tools used to troubleshoot Skype for Business analyze Skype for Business data using Snooper create a Data Collector Set that uses Skype for Business performance counters recognize client issues causing problems solve client issues causing problems identify causes of conferencing issues address the cause of conferencing issues identify causes of address book issues solve address book problems identify causes of chat issues address the cause of chat issues Practice: Troubleshooting Methodology identify the source of problems and resolve issues