IT Professional Certifications     CompTIA     CompTIA Server+ Certification     SK0-004 CompTIA Server+ 2015

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Troubleshooting skills are something that everyone from the server or network administrator to the everyday user should possess. Administrators, though, need to be able to thoroughly troubleshoot not only desktop computers, their hardware and operating systems, but also more complex and intricate issues that occur on sophisticated server hardware and network infrastructures. This course introduces software, storage, network, and security troubleshooting. You'll learn about some of the common issues that can occur along with their fixes and some of the useful tools that can be employed in the troubleshooting process. This course is one of a series in the learning path that maps to CompTIA's Server+ exam, SK0-004, and covers the following exam objectives: 7.3 Given a scenario, effectively troubleshoot software problems, selecting the appropriate tools and methods, 7.4 Given a scenario, effectively diagnose network problems, selecting the appropriate tools and methods, 7.5 Given a scenario, effectively troubleshoot storage problems, selecting the appropriate tools and methods, and 7.6 Given a scenario, effectively diagnose security issues, selecting the appropriate tools and methods.

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Objectives

Troubleshooting Storage Problems start the course troubleshoot some common storage problems troubleshoot some additional common storage problems recognize some of the causes of common storage problems recognize more causes of common storage problems recognize some of the tools used during storage troubleshooting Diagnosing Security Issues troubleshoot some common security issues recognize some of the causes of security issues recognize more causes of security issues recognize some of the tools used during security troubleshooting Troubleshooting Software Problems troubleshoot some common software problems troubleshoot some additional software problems recognize some of the causes of common software problems recognize some of the tools used during software troubleshooting Diagnosing Network Problems troubleshoot some common network problems troubleshoot some additional network problems recognize some of the causes of common network problems recognize some of the tools used during network troubleshooting Practice: Troubleshooting Hardware and Software troubleshoot software, storage, security, and network issues